On Wed, 22 Oct 2003 20:58:02 +0200
"Robert Kehl"
Try to remove line 686 of /home/otrs/Kernel/Output/HTML/Generic.pm. It's fixed in OTRS 1.2-CVS tree. OK, I removed it to deal with the UTF 8bit character complaint. I can't recall any longer where I was getting it before.
There are sufficient RPMs containint mod_perl and Apache 1/2 out there - use these. Or do not use mod_perl, as explained here (watchout, line wraps!):
http://doc.otrs.org/1.1/html/install-cli.html#INSTALL-CLI-WEBSERVER I installed the RPM and then went back with the instructions for the manual installation and verified most steps that I could. I'm now getting ______________________________Begin Error Server error! The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there was an error in a CGI script. If you think this is a server error, please contact the webmaster Error 500 localhost Mon 27 Oct 2003 09:40:58 AM PST Apache/2.0.40 (Red Hat Linux) ______________ End Error I've gone through the httpd.conf and it looks good. I can go to other sites on my localhost. I ran the SetPermissions.pl so I'm thinking it's not that. Also, I tried following the README.webservers and tried it both with CGI and Mod_perl with no effect upon the 500 error. In all cases I restarted the webserver after a reconfig (using the RH GUI "Services", clicking "restart" for "httpd"). I gave up trying to revert to Apache 1.3.28 and ModPerl1. Since OTRS says it can work with Apache2, I figured there's no more sense in beating that dead horse. John