On 8/2/05 8:01 AM, "Christian Schoepplein"
Hi Mark,
On Di, Aug 02, 2005 at 04:53:21 -0400, Mark Nernberg wrote:
I was using OTRS 2.0-beta and decided to upgrade to the stable 2.01 version.
Fine ;).
I am running Apache 1.3.33 on FreeBSD 5.4 with Perl 5.8.6
Using the beta version, I found the Webmail & Calendar features super-useful.
To my surprise, when I upgraded -- and I probably did it somewhat "bone-headed" -- I got the error message "Error: Sorry, mod_perl2 is needed by this module!" when I went to run the Package Manager.
What could I do to re-install the Webmail & Calendar modules?
Simply install them manualy with the script
$otrshome/bin/opm.pl
1. Geht the opm packages you want to install from
ftp://otrs.org/pub/otrs/misc/packages
2. Change to $otrshome/bin. 3. Execute
./opm.pl -a install -p path/to/the/downloaded/package.opm \ -o path/to/the/directory/where/otrs/is/located
to install the package(s).
Example:
I dowloaded the webmailer package to /opt/otrs/bin and my otrs installation is located under /opt/otrs. To install the webmailer, I use the following command:
/opt/otrs/bin/opm.pl -a install -p /opt/otrs/bin/WebMail-0.9.5.opm \ -o /opt/otrs/
Execute opm.pl -h
for mor information about the usage of opm.pl.
Um ... Tried that, and got the following error: Can't open /usr/www/otrs/bin/WebMail-0.9.5.opm: No such file or directory at ./opm.pl line 88, <PRODUCT> line 4. And, there is definitely no "WebMail-0.9.5.opm" in the otrs/bin directory. Where shall I download it from?
However, the problem you have with mod_perl and the package manager is a bug I think, because I can use the package manager without mod_perl and I have no problems. I think its a problem how mod_perl is integrated in the webserver configuration. We'll check the package manager to fix this.
Ciao, Christian