Re: [otrs] Filtering out of office reply's

29 Dec 2010


      Probably should have appended a * or something to match "anything after
that"

On Wed, Dec 29, 2010 at 12:16 PM, Gerald Young  wrote:
...
Postmaster filter Match Subject "Out of Office" Set X-OTRS-Ignore "Yes"?
On Wed, Dec 29, 2010 at 12:07 PM, Mikola Rose wrote:
...
Heya group,
One thing I ran into over the holidays is the number of vacation alerts
that come in.  Is there a way to filter out of office alerts from clients
that are not a direct response to a ticket?
Mik
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