On my fedora I had to install all the perl modules via CPAN. 

Than you should pay attention to apache conf.d script loading order too (it is loaded in alphabetical order).

To chek, download support assestment package and/or $OTRS_HOME/bin/otrs.checkModules

MV




On Mon, Jul 13, 2009 at 5:57 PM, Pete <peteredhair@gmail.com> wrote:
Hi

i'm having trouble with an error that i expect might have occured to others.

I'm running Debian lenny (5.0) up-to-date and installed the OTRS2 package.

I'm having however a problem wich i could not overcome yet although i
think i found some info about it, unfortunately in German.

I've installed libapache2-reload-perl and also libmodule-refresh-perl.
When i check the packages everything seems to be properly installed.

Here it goes: When i select package manager i get the following error
about apache reload.

Can someone give me some pointers on how is this solved ? Thanks.
Pete


[ OTRS ]         xxxxxxxxxxxxxxxxxxxxxxxx              16:16:13 - 07/13/2009

Error: Sorry, Apache::Reload or Apache2::Reload is needed as
PerlModule and ". [..]
Comment:
Bug Report:


Message: Sorry, Apache::Reload or Apache2::Reload is needed as PerlModule and ".
                           "PerlInitHandler in Apache config file.
See also scripts/apache2-httpd.include.conf!

Traceback (27021):
  Module: Kernel::Output::HTML::Layout::Error (v1.51.2.10) Line: 1146
  Module: Kernel::Output::HTML::Layout::ErrorScreen (v1.51.2.10) Line: 1126
  Module: Kernel::Modules::AdminPackageManager::Run (v1.46.2.3) Line: 66
  Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670
  Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
  Module: (eval) (v1.81) Line: 204
  Module: ModPerl::RegistryCooker::run (v1.81) Line: 204
  Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 170
  Module: ModPerl::Registry::handler (v1.99) Line: 31

">
Traceback:      ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Mon Jul 13
16:16:13 2009

Message: Sorry, Apache::Reload or Apache2::Reload is needed as PerlModule and ".
                           "PerlInitHandler in Apache config file.
See also scripts/apache2-httpd.include.conf!

Traceback (27021):
  Module: Kernel::Output::HTML::Layout::Error (v1.51.2.10) Line: 1146
  Module: Kernel::Output::HTML::Layout::ErrorScreen (v1.51.2.10) Line: 1126
  Module: Kernel::Modules::AdminPackageManager::Run (v1.46.2.3) Line: 66
  Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670
  Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
  Module: (eval) (v1.81) Line: 204
  Module: ModPerl::RegistryCooker::run (v1.81) Line: 204
  Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 170
  Module: ModPerl::Registry::handler (v1.99) Line: 31
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