Sorry,
 
I want that the mail sended from a customer to helpdesk@xxx.xx   they come inserted automatically in the queue of otrs.
How can i do?
----- Original Message -----
From: Volker.Lipper@de.mecglobal.com
To: User questions and discussions about OTRS.org
Sent: Thursday, May 11, 2006 1:37 PM
Subject: Re: [otrs] Fw: ticket from mail


please dont write too much to describe your questions.
we all love good riddles.
couldnt you describe it with, hmmm, lets say six words?

Li


otrs-bounces@otrs.org schrieb am 11.05.2006 13:09:17:

> Hi,
>  
> how can automatic insert the ticket (with a script???) send from a mail to a
> help@xxx.xx into a list  of my otrs ticket?
>  
>  
> Thank
>  
>  
>  
>  
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