Yes it does. You put your own articles in to it.

You can have your own categories etc, and even have file attachments.

Neil

From: Jober Mijares <ronnamijares@yahoo.com>
To: otrs@otrs.org
Sent: Friday, 7 May, 2010 15:18:29
Subject: [otrs] Knowledge base

Hi to everybody..

I have a question:

The module FAQ, works like Knowledge base?

Thanks :D