RE: [otrs] Creating new tickets and merging tickets

I'd certainly be interested.

-----Original Message----- From: otrs-admin@otrs.org [mailto:otrs-admin@otrs.org] On Behalf Of gilles.massen@restena.lu Sent: Friday, June 27, 2003 1:56 AM To: otrs@otrs.org Cc: brian@mylinuxisp.com Subject: Re: [otrs] Creating new tickets and merging tickets

Hi Brian,

I've finished a quick'n'dirty implementation of that function. Although I doubt that this would be a starting point for actual OTRS code, it works (with some sideeffects due to my lack of understanding of the guts of OTRS). But as a Module it is easy to put in place and there should not be any major issues with updates along the 1.1 path, or the correct working of OTRS in that matter.