Nils, thank you for responding.
Linux host.mzshosting.com 2.6.8-022stab078.1-enterprise #1 SMP Thu May 11 13:51:08 MSD 2006 i686 athlon i386 GNU/Linux
That's the answer to what kernel the machine runs, not what OS it is.
I thought it was something like that. :)
You might want to cat /etc/*-release.
#cat /etc/*-release Fedora Core release 2 (Tettnang) Fedora Core release 2 (Tettnang)
Also, which rpm did you pick? If you don't even know what OS you're running you might have picked the wrong one.
I wrote in my last post:
I downloaded otrs-2.0.4-01.i386.rpm and installed it and it worked.
Is that what you are asking?
The machine is hosted by powervps.com
I see they host 4 kinds of control panels. Which one do you have?
Virtuozzo Power Panel and of course the manager is "WHM 10.0.0 cPanel 10.0.0-R161 Fedora i686 - WHM X v3.1.0"
Use any domain hosted on the server and append /otrs/installer.pl for the location of the installer.
Tried that now on two domains and both say: The requested URL /otrs/installer.pl was not found on this server. There is a /opt/otrs directory on the server now with all kinds of stuff there, but that's all I can tell you at this point. Any ideas? Thank you very much for your assistance, Hershel -- Gallery Robinson Web Services http://web.galleryrobinson.com/