[otrs] How do I make the customer front end?

I really want my customer front end to come up like the demo pages. I have created a new user and placed him in the group "user." I did nothing else. Is this how I make a user who is a customer for usage with the front end? How do I get the customer front end to work? I have not yet found it in the documentation. Thank you for any guidance. __________________________________________________ Do you Yahoo!? Yahoo! Tax Center - File online, calculators, forms, and more http://tax.yahoo.com