Re: [otrs] Software problem

DAVAUT Benoit [FR] wrote:

The SetPermission Script doesn’t run properly. I deleted OTRS for reinstall but I have another error :

Warning: Kernel/Config.pm isn't writable!

Comment: If you want to use the installer, set the Kernel/Config.pm writable for the werserver user! Can't open /opt/otrs/Kernel/Config.pm: Permission denied

Here are the file permissions :

-rwxrwxrwx 1 apache apache 3900 Mar 28 05:01 Config.pm

I don’t understand why I have all these problems permissions.

Have you an idea, please ?

Do you have SELinux enabled maybe? Our Config.pm is just 664 and owned by apache:apache. No problems. Nils Breunese.