If you have installed the iPhone Handler, in the Admin > Package Manager
you should see a PDF documentation link. The JSON file is installed for
you along with the iPhone handler.
In your iPhone app, you will point the client to that file - generally at
http://<host>/otrs/json.pl
Is your OTRS installation accessible via the Internet or is it only
internally accessible? You may need to expose it through your firewall for
the iPhone app to be able to communicate with the server (or - use the
iPhone over internal wireless)
Good luck!
Nathan Campbell
On 4/25/11 1:20 PM, "Muhammad El-Sergani"
Hi all,
I'm not able to get the iPhone app to work, it's looking for a JSON interface. What's that?
--
Thanks and Best Regards, Muhammad El-Sergani. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs