hi, my company is in charge of the administration of a heavily used otrs installation. There are about 30 concurrent users and 260 tickets per day. The analysis of the file /var/log/apache2/error.log over a period of 3 days shows many entries like: :Apache IO flush: (103) Software caused connection abort at -e line 0:Apache IO flush: (104) Connection reset by peer at -e line 0:Apache IO flush ... there are 373 entries altogether 18: :Apache IO flush: (104) Connection reset by peer at -e line 0 355: :Apache IO flush: (103) Software caused connection abort at -e line 0 These entries worry me. What do they mean? Do i have to change something or can i ignore it? details of the otrs installation: otrs 2.04 os: linux debian sarge amd64 relevant debian packages and versions: apache2 2.0.5.4-5sarge1 apache-mpm-prefork libapache2-mod-perl2 1.999.21-1 libapache-dbi-perl 0.94-2 mysql-server-4.1 4.1.11a-4sarge Regards Martin Leja