Hi,
I have uninstalled the 1.3 beta4 and installed 1.3
to SuSE 9.1 and I get the messages which I have pasted below of this email in
the error log of apache2. I have followed the steps for suse9.1 installation as
running SuSEconfig, rcapache2 restart and then rcotrs start-force but still I
can't get http://localhost/otrs/installer.pl.
It says "You are not authorised to view this page".
Any ideas?
[Thu Sep 30 08:06:09 2004] -e: Apache::Reload:
Can't locate /opt/otrs//Kernel/Modules/CustomerFAQ.pm
[Thu Sep 30 08:06:09
2004] -e: Apache::Reload: Can't locate
/opt/otrs//Kernel/Modules/AgentTicketLink.pm
[Thu Sep 30 08:06:09 2004] -e:
Apache::Reload: Can't locate /opt/otrs//Kernel/System/Encode.pm
[Thu Sep 30
08:06:09 2004] -e: Apache::Reload: Can't locate
/opt/otrs//Kernel/Modules/AdminAutoResponse.pm
[Thu Sep 30 08:06:09 2004] -e:
Apache::Reload: Can't locate /opt/otrs/Kernel/cpan-lib/Mail/Field.pm
[Thu Sep
30 08:06:09 2004] -e: Apache::Reload: Can't locate
/opt/otrs/Kernel/cpan-lib/MIME/Parser/Reader.pm
[Thu Sep 30 08:06:09 2004]
-e: Apache::Reload: Can't locate
/opt/otrs//Kernel/Modules/AdminCustomerUserGroup.pm
[Thu Sep 30 08:06:09
2004] -e: Apache::Reload: Can't locate
/opt/otrs//Kernel/Config/Modules.pm
[Thu Sep 30 08:06:09 2004] -e:
Apache::Reload: Can't locate
/opt/otrs//Kernel/Modules/AdminPostMasterFilter.pm
[Thu Sep 30 08:06:09 2004]
[error] [client 10.0.0.247] (13)Permission denied: access to /otrs/installer.pl/
denied