1 Apr
2004
1 Apr
'04
5:27 p.m.
On Monday, March 29, 2004 4:44 PM
Covert, Jake
Didn't quite fix it. Here is the portion of my
Have a look in Kernel/Output/HTML/Standard/CustomerMessageNew.dtl. You'll find some commented lines there, that, when uncommented, perform exactly what you want. Please note: The above is true for file revision v1.10, it may well be you'd have to upgrade to that version. Update Kernel/Modules/CustomerMessage.pm to revision 1.27 (not 1.28). Let me know if it works, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388