Ok! After my opinion this is then a bug. It makes no sense to give a user permissions to move at ticket into a given queue when he/her gets an error etch time this is done. Or am I missing something? -- Med venlig hilsen Mikkel Robin Nielsen Support ansvarlig WWI A/S Idyl 9A DK-6000 Kolding Tlf: +45 70 213 214 Fax: +45 70 213 215 Mail: mikkel@wwi.dk mailto:mikkel@wwi.dk Web: wwi.dk Fra: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] På vegne af Gabriele D'Andrea Sendt: 16. november 2007 20:19 Til: User questions and discussions about OTRS.org Emne: Re: [otrs] View after move. Well, there is no such parameter in sysconfig, so you would have to change the code in order to achieve this Gabriele ----- Original Message ----- From: Mikkel Nielsen mailto:mikkel@wwi.dk To: User questions and discussions about OTRS.org mailto:otrs@otrs.org Sent: Thursday, November 15, 2007 5:54 PM Subject: [otrs] View after move. Hi list! I can't seem to find where to change the view after a ticket is moved. The problem is, if a user has access to move a ticket into a queue but don't have access to view tickets in this queue, the user then get's an error after moving the ticket because the system default wants to show you the ticket that you just moved. Hopes this makes sense! Regards Mikkel ________________________________ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/