When I reply to a ticket via Firefox, I seem to be able to paste images in the body of the message.  Under IE, this does not work.

Is this an OTRS feature or some FF add-on that is enabling it?  I assume it is within OTRS since the tool knows to upload the image to the /otrs/index.pl?Action=PictureUpload handle (which makes it an attachment of the article).


Hugh

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