Re: [otrs] Customer Users Roles <-> Services

HI, On 05.12.2009, at 13:14, Михаил Лукин wrote:

By the way, Customer User Roles/Groups<->Services<->SLA world be great and IMO more practical.

On Sat, Dec 5, 2009 at 3:08 PM, Norbert Bede wrote: Hi,

I'm looking for a solution, based on i should assign services to customer user role not a customer user.

norbert

-- regards, Mikhail

for the CustomerPanel you can arrange this combination with ACLs based on the CustomerID or any other CustomerUser details saved in the CustomerUser Backend. Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net https://webint.cryptonode.de / a Fractal project