14 Feb
2005
14 Feb
'05
8:54 a.m.
Hello Mr. Andersen,
The spam mails we get we use the remove to get rid of. However, they still show up a search. What is did best/correct way to get rid of spam so they do not show up anywhere.
The best way is, generate a Queue named "Spam". The next step is, generate a agentjob (Admin Interface) that all tickets in the queue "Spam" set closed (1 times a day). with kind regards, Stefan Rother -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!