Re: [otrs] Agent statistics

Lars Jørgensen wrote:

I'm having trouble with the statistics module. My supervisor would like a daily report showing each agent and how many tickets he/she has closed. The supervisor would also like to be able to specify longer periods of time for the report, like a month or three months.

Is this possible?

Chapter 19 'Stats module' of the docs may help: http://doc.otrs.org/2.2/en/html/c1902.html Nils Breunese.