Re: [otrs] Configurations to receive email at helpdesk from Customers

Hi Gary, On Tue, Jul 29, 2003 at 05:40:41PM +0800, Gary Chan wrote:

I am using OTRS on Red Hat Linux version 7.3. I would like to find out what are the configurations needed at the OTRS system to download all emails from the POP account given to the helpdesk system.

There are two ways to do that. The easiest way is to do it like this: http://doc.otrs.org/1.1/html/receiving-email.html#RECEIVING-EMAIL-POP3

Gary

Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl