Just to be clear, I failed with chromium ( based on the google browser source , for linux)
i Managed to install it the plugins with firefox 3.0.13
pf-matmoj:~$ dpkg -l |grep chromium
ii chromium-browser 4.0.202.0~svn20090815r23528-0ubuntu1~ucd1~intrepid Chromium browser
its an svn version :) so dont know if you want to spend time on it since its not a stable version.
Its available from a repository for ubuntu
deb http://ppa.launchpad.net/chromium-daily/ppa/ubuntu intrepid main
deb-src http://ppa.launchpad.net/chromium-daily/ppa/ubuntu intrepid main
thank you once more!
~M
----- Original Message -----
From: Martin Edenhofer
To: User questions and discussions about OTRS.
Sent: Wed, 19 Aug 2009 10:43:41 +0200 (CEST)
Subject: Re: [otrs] OTRS 2.4.2 Package Manager error installing ITSM module
Hi Mateusz,
for me (I want to fix the bug). it was not working with google chrome
(what version?). But it was working with firefox?
Feedback would be fine!
-Martin
On 19.08.2009, at 10:40, Mateusz Mojsiejuk wrote:
> But of course! case solved
> when you asked me what browser I was using. I had to try with
> another one ( firefox)
> it worked!
>
> I was using google chrome when the module installation failed (ff
> is to slow for me under linux :|)
>
> Many Thanks!!
> - M
>
> ----- Original Message -----
> From: Martin Edenhofer
> To: User questions and discussions about OTRS.
> Sent: Wed, 19 Aug 2009 10:25:57 +0200 (CEST)
> Subject: Re: [otrs] OTRS 2.4.2 Package Manager error installing ITSM
> module
>
> Hi Mateusz,
>
> ok, interesting. What browser do you use? Would it work with an other
> browser?
>
> -Martin
>
> On 19.08.2009, at 10:21, Mateusz Mojsiejuk wrote:
>
> > thank you for quick your answer
> > unfortunately everything looks OK in the support assessment
> > Check "max_allowed_packet" setting.
> > Your configuration setting is 19 MB.
> > OK
> > Check "query_cache_size" setting.
> > 16 MB
> > OK
> >
> >
> > -M
> >
> > ----- Original Message -----
> > From: Martin Edenhofer
> > To: User questions and discussions about OTRS.
> > Sent: Wed, 19 Aug 2009 00:15:13 +0200 (CEST)
> > Subject: Re: [otrs] OTRS 2.4.2 Package Manager error installing ITSM
> > module
> >
> > Hi Mateusz,
> >
> > just to be sure that the max_allowed_packet is really used by
> maysqld
> > (sometimes it's a little bit tricky)... are all mysql checks fine in
> > the support assessment?
> >
> > For more see: http://www.youtube.com/watch?v=IVljPaMqFfY
> >
> > -Martin
> >
> > On Aug 18, 2009, at 23:42 , Mateusz Mojsiejuk wrote:
> >
> > > Hi people of the otrs republic
> > > I'm having issues installing the ITSM modules.
> > > Unfortunately google hasn't been helpful in this matter.
> > >
> > > OS: Debian Gnu Linux 5.0 (lenny)
> > > OTRS Version: 2.4.2 (installed from tar.gz archive)
> > > Mysql 5
> > > Apache 2.2
> > > Perl 5.10.0
> > > my.cnf has the max_allowed_packet = 20M (restarted mysql after
> the
> > > change)
> > >
> > > Every time i try to upload the GeneralCatalog module from the
> > > webinterface I get:
> > >
> > >
> > > ==========snip==========
> > > Error: Need ContentType!
> > >
> > > Comment:
> > > Bug Report:
> > >
> > > Traceback: ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Tue
> > Aug
> > > 18 23:14:02 2009
> > >
> > > Message: Need ContentType!
> > >
> > > Traceback (4130):
> > > Module: Kernel::System::Web::UploadCache::DB::FormIDAddFile
> > > (v1.19) Line: 67
> > > Module: Kernel::System::Web::UploadCache::FormIDAddFile (v1.18)
> > > Line: 142
> > > Module: Kernel::Modules::AdminPackageManager::Run (v1.80) Line:
> > 962
> > > Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line:
> > 819
> > > Module:
> > > ModPerl
> > > ::ROOT
> > > ::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler
> > > (unknown version) Line: 48
> > > Module: (eval) (v1.88) Line: 204
> > > Module: ModPerl::RegistryCooker::run (v1.88) Line: 204
> > > Module: ModPerl::RegistryCooker::default_handler (v1.88) Line:
> > 170
> > > Module: ModPerl::Registry::handler (v1.99) Line: 31
> > >
> > > ==========snip==========
> > >
> > >
> > >
> > > Best Regards
> > > -M
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