Hello Pri Pri. This list is open for your questions and as you can see, people are willing to help. Since you are new with OTRS though, may I suggest reading the OTRS documentation first. At http://doc.otrs.org you can find a list of admin manuals for all recent OTRS versions. Just select the one for the version you have installed (choose 'en' for english). These documents guide you through installing and configuring the OTRS system and will certainly make your life easier. If you still have questions afterwards, please feel free to post them here. Kind Regards Stefan Bedorf pri pri schrieb:
hi all i am just getting used to the otrs system. when i compose from the system the sender's address is otrs@localhost mailto:otrs@localhost. how can i change this? we are running otrs on windows sbs 2003 thank you
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