Hi @ll!
Currently I am setting up my own OTRS. And I have next scenario:
- Many websites, each website has its own DB. Each Website represents a service.
I have set up multiple Customer DB and users are able to log without problem. But I'd like that when user@website1 logs, he/she will see the service available automatically. When user@website2, he/she will see the other service.
Is this possible? How? I have been reading perl code and manuals but I couldn't realize how.
Regards
Luis Daniel Lucio Quiroz
CISSP, CISM, CISA
Linux, VoIP and much more fun
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