Hi,

Sorry, please ignore my email, haven’t read the followups before i answered.
Good to hear it is solved for you now ;-)


On 15.07.2010, at 21:22, Nils Leideck - ITSM wrote:

On 14.07.2010, at 15:47, Sándor Fehér wrote:

I would like to create tickets and articles via OTRS SOAP interface.
This is what I have done so far.

- added SOAP user and pass at OTRS Administrator menu (Framework-Core::SOAP)
- installed SOAP::Lite Perl package
- ran otrs.checkModules it looks fine.
- ran rpc-example.pl with the appropriate params (url, user, pass).

The last point always fail with the following: (I added trace=>'all' to
see what's wrong with it)
Apache's error log says nothing  nor otrs log as well. So I really
appreciate any idea where should I continue debugging.
Thank you in advance!

rbs:/opt/otrs/scripts# ./rpc-example.pl


Could you post your rpc-example.pl file?

Freundliche Grüße / Kind regards

Nils Leideck

-- 
Nils Leideck
Senior Consultant

nils.leideck@leidex.net
nils.leideck@otrs.com

http://webint.cryptonode.de / a Fractal project