Did you try it? What did you encounter? Was it what you expected? If yes, you wouldn't ask this question, If no, you'd ask a different question.


On Wed, Jul 30, 2014 at 6:33 AM, Marwan Rabbâa <waghanza@gmail.com> wrote:
Hi,

I'm using OTRS 3.1.21 on a debian 7. I've noticed that I can link ticket with others as parent/child relation.

However I wonder know if I can do this :

  • my parent
    • has a child
      • but also a grand child
        • and an other little child
          • ....
Thanks,

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