
7 Apr
2006
7 Apr
'06
1:52 p.m.
What's the best method for reopening a ticket? I don't want notifications sent anywhere I just want the ticket set back to open status. Thank you, Jason Loven Manager - Technical Services Department Computer Associates, Inc. 36 Thurber Blvd, Smithfield RI 02917 Phone: (401)232-2600, Fax: (401)232-7778 Email: support@cainetserv.net Web: http://www.cainetserv.com/