I have had the same problem a few times. I searched for the e-mail that was first stuck in the POP box and deleted it by hand. After that problem disappeard. Once the reason was a large attachment, the second time it were strange characters in the name of the sender. -----Oorspronkelijk bericht----- Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Wes Plate Verzonden: donderdag 29 maart 2007 0:48 Aan: OTRS Onderwerp: Re: [otrs] Duplicate tickets at each mail check and can't send mail On 3/28/07 1:56 PM, "Peter van Beugen" wrote:
If you use utf-8 it could be a problem with a "strange" character in de e-mail. Search the list for this problem.
*shrug* The emails that create tickets are generated by a web form, then my replies are using OTRS. I don't think I'm typing any unusual characters. I changed nothing in OTRS, I don't know why suddenly this behavior. -- Wes Plate Automatic Duck, Inc. http://www.automaticduck.com _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/