Is it possible to have OTRS force a password change, either immediately upon an initial login, or after a set period of time? There are password policies here that I'd like to be able to follow (temporary passwords created when the account's created "must" be changed, passwords expire after N days, etc), but I haven't seen anything in OTRS 1.1.3 that would help enforce this. I suppose that, worst case scenario, I could periodically "reset" the passwords with a cronjob, forcing users to use the "forgot password" functionality, but this seems rather...heavy-handed. Any ideas or suggestions would be appreciated. Thanks, Mike -- Michael A. Gurski (opt. [first].)[last]@pobox.com http://www.pobox.com/~[last] 1024R/39B5BADD PGP: 34 93 A9 94 B1 59 48 B7 17 57 1E 4E 62 56 45 70 1024D/1166213E GPG: 628F 37A4 62AF 1475 45DB AD81 ADC9 E606 1166 213E 4096R/C0B4F04B GPG: 5B3E 75D7 43CF CF34 4042 7788 1DCE B5EE C0B4 F04B Views expressed by the host do not reflect the staff, management or sponsors. "It is not desirable to cultivate a respect for the law, so much as a respect for the right" --Henry David Thoreau