Re: [otrs] Can't see my queues

Eugene Ventimiglia wrote:

I logged into my otrs system today to see no tickets, and on closer examination, realized that I can’t see some of my queues. What would determine who can see which queues?

Each agent can set his/her queues in his/her preferences. Log in, click Preferences and select all queues you want to see under 'My Queues'. Nils Breunese.