Brian schrieb:
Happily running 1.2.4 and upgrading to 1.3.1 all seems to have gone
well except for the themes.. (they are gone) or so it seems.. icons
work but
there is html present in the pages..
ie.
$Include{"Copyright"} $Include{"css"}
the UPGRADING docs says this:
*) If you use the tar:
a) the otrs themes between 1.2 and 1.3 are _not_ compatible
(don't us the old theme)!
what does that mean? :)
Compare (diff) your theme to the Standard theme. Adapt the main
differences.
Perhaps Martin could um up what and where to change... Martin? One could
build an upgrade scripts for themes then.
With kind regards,
Robert Kehl
If it makes any difference I was using the standard theme.. and I'm
still using the standard theme.. the Lite theme also does this same thing..
From what I could see in the faq/doc you change the theme in your sql
table..
it also looks like the permission program doesn't work either..
[/opt]# 146 > /opt/otrs/bin/SetPermissions.sh /opt/otrs otrs www
SetPermissions.sh <$Revision: 1.22 $> - set OTRS file permissions
Copyright (c) 2001-2003 Martin Edenhofer
Setting file permissions...
chown -R 0:0 /opt/otrs
chown otrs:nogroup /opt/otrs
chown otrs:nogroup /opt/otrs/.fetchmailrc
chmod 0710 /opt/otrs/.fetchmailrc
chown otrs:nogroup /opt/otrs/.procmailrc
chmod 0644 /opt/otrs/.procmailrc
chown otrs:nogroup /opt/otrs/.mailfilter
chmod 0600 /opt/otrs/.mailfilter
chown -R otrs:nogroup /opt/otrs/var/
chown -R www:nogroup /opt/otrs/var/sessions/
touch && chown otrs:nogroup /opt/otrs/var/log/TicketCounter.log
chmod -R 755 /opt/otrs/bin/
(chown && chmod 700) otrs:0 /opt/otrs/bin/DeleteSessionIDs.pl
(chown && chmod 700) otrs:0 /opt/otrs/bin/UnlockTickets.pl
(chown && chmod 700) otrs:0 /opt/otrs/bin/otrs.getConfig
root@infinity [/opt]# 147 > /opt/otrs/bin/SetPermissions.sh /opt/otrs
otrs www otrs www
SetPermissions.sh <$Revision: 1.22 $> - set OTRS file permissions
Copyright (c) 2001-2003 Martin Edenhofer
Setting file permissions...
chown -R 0:0 /opt/otrs
chown otrs:otrs /opt/otrs
chown otrs:otrs /opt/otrs/.fetchmailrc
chmod 0710 /opt/otrs/.fetchmailrc
chown otrs:otrs /opt/otrs/.procmailrc
chmod 0644 /opt/otrs/.procmailrc
chown otrs:otrs /opt/otrs/.mailfilter
chmod 0600 /opt/otrs/.mailfilter
chown -R otrs:www /opt/otrs/var/
chown -R www:www /opt/otrs/var/sessions/
touch && chown otrs:www /opt/otrs/var/log/TicketCounter.log
chmod -R 755 /opt/otrs/bin/
(chown && chmod 700) otrs:0 /opt/otrs/bin/DeleteSessionIDs.pl
(chown && chmod 700) otrs:0 /opt/otrs/bin/UnlockTickets.pl
(chown && chmod 700) otrs:0 /opt/otrs/bin/otrs.getConfig
it also seems as if the .qmail file and what they need don't work either..
@40000000415452d52447ba34 delivery 185: deferral:
Can't_locate_Kernel/Config.pm_in_@INC_(@INC_contains:_/opt/otrs/Kernel/cpan-lib_/opt/otrs_/usr/local/lib/perl5/site_perl/5.6.1/mach_/usr/local/lib/perl5/site_perl/5.6.1_/usr/local/lib/perl5/site_perl/5.005/i386-freebsd_/usr/local/lib/perl5/site_perl/5.005_/usr/local/lib/perl5/site_perl_/usr/local/lib/perl5/5.6.1/BSDPAN_/usr/local/lib/perl5/5.6.1/mach_/usr/local/lib/perl5/5.6.1_.)_at_/opt/otrs/bin/PostMaster.pl_line_42./BEGIN_failed--compilation_aborted_at_/opt/otrs/bin/PostMaster.pl_line_42.//usr/local/bin/maildrop:_Unable_to_filter_message./
hmm..
*sigh*
I'll keep trying..
- Brian
