At 2/27/04 1:49 AM, Armin.Wies@mscsoftware.com wrote:
But I have a lot of problems with the "new" tickets reminder, the number of "new" tickets IMHO is pure fantasy. Currently it says that I have two new tickets. When I click on this line, I can see no new tickets (no tickets at all). If I use the utilities and search for "new" tickets there are none.
Are you sure that page isn't just cached in your browser? I have this problem using the Safari browser (which has some caching bugs; it's not an OTRS problem). Shift-Reload fixes it. Check the time displayed in the top-right of the page to make sure your browser has a current copy of the page. -- Robert L Mathews, Tiger Technologies http://www.tigertech.net/ "Ignorance more frequently begets confidence than does knowledge." -- Darwin