Hi there, I'd like to demonstrate to the organization I'm installing OTRS for, that it's not convenient to store the data on MSSQL. A good starting point to convince them would be to be able to use the Benchmark package and compare but unfortunately I haven't been able to do so. If I try with /otrs/ index.pl?Action=AdminPackageManager I get the following error: (DBD: st_destroy/SQLFreeStmt(SQL_DROP) err=-1), SQL: 'INSERT INTO web_upload_cache (form_id, filename, content_type, content_size, content, create_time_unix, content_id) VALUES (?, ?, ?, ?, ?, ?, ?)' If I try with the command /opt/otrs/bin/opm.pl -a install -p Benchmark-1.2.5.opm I get the following error: not well-formed (invalid token) at line 1, column 18, byte 18 at /usr/lib/perl5/vendor_perl/5.8.8/i586-linux-thread-multi/XML/Parser.pm line 187 I just want to give them strong reasons to forget about MSSQL for OTRS, so if you guys have facts or experiences you could share here, I much appreciated it. Thanks million, Leonardo Certuche