Currently, I am running OTRS 2.4 and 3.0 on the same box.<div><br></div><div>The concepts should apply, more or less, to virtual hosts.</div><div><br></div><div>Also, Postgresql is able to be used if you want to install from source.</div>
<div><br></div><div>stuff to add to the vhost directives. You may wish to use variables or mod_macro <a href="http://www.cri.ensmp.fr/~coelho/mod_macro/">http://www.cri.ensmp.fr/~coelho/mod_macro/</a></div><div><div># --</div>
<div># added for OTRS (<a href="http://otrs.org/">http://otrs.org/</a>)</div><div># $Id: apache2-httpd-new.include.conf,v 1.5 2008/11/10 11:08:55 ub Exp $</div><div># --</div><div><br></div><div># agent, admin and customer frontend</div>
<div>ScriptAlias /otrs/ &quot;/path/to/customer1/otrs/bin/cgi-bin/&quot;</div><div>Alias /otrs-web/ &quot;/path/to/customer1/otrs/var/httpd/htdocs/&quot;</div><div><br></div><div># if mod_perl is used</div><div>&lt;IfModule mod_perl.c&gt;</div>
<div><br></div><div>    # load all otrs modules</div><div>    Perlrequire /path/to/customer1/otrs/scripts/<a href="http://apache2-perl-startup.pl">apache2-perl-startup.pl</a></div><div><br></div><div>    # Apache::Reload - Reload Perl Modules when Changed on Disk</div>
<div>    PerlModule Apache2::Reload</div><div>    PerlInitHandler Apache2::Reload</div><div>    PerlModule Apache2::RequestRec</div><div><br></div><div>    # set mod_perl2 options</div><div>    &lt;Location /otrs&gt;</div>
<div>#        ErrorDocument 403 /path/to/customer1/otrs/<a href="http://customer.pl">customer.pl</a></div><div>        ErrorDocument 403 /path/to/customer1/otrs/<a href="http://index.pl">index.pl</a></div><div>        SetHandler  perl-script</div>
<div>        PerlResponseHandler ModPerl::Registry</div><div>        Options +ExecCGI</div><div>        PerlOptions +ParseHeaders</div><div>        PerlOptions +SetupEnv</div><div>        Order allow,deny</div><div>        Allow from all</div>
<div>    &lt;/Location&gt;</div><div><br></div><div>&lt;/IfModule&gt;</div><div><br></div><div># directory settings</div><div>&lt;Directory &quot;/path/to/customer1/otrs/bin/cgi-bin/&quot;&gt;</div><div>    AllowOverride None</div>
<div>    Options +ExecCGI -Includes</div><div>    Order allow,deny</div><div>    Allow from all</div><div>&lt;/Directory&gt;</div><div>&lt;Directory &quot;/path/to/customer1/otrs/var/httpd/htdocs/&quot;&gt;</div><div>    AllowOverride None</div>
<div>    Order allow,deny</div><div>    Allow from all</div><div>&lt;/Directory&gt;</div><div><br></div><div># MaxRequestsPerChild (so no apache child will be to big!)</div><div>MaxRequestsPerChild 400</div></div><div><br>
</div><div>Then in otrs/Kernel/Config.pm, among other things:</div><div><div>$Self-&gt;{&#39;Database&#39;} = &#39;otrs_customer1&#39;;</div><div>$Self-&gt;{&#39;DatabaseUser&#39;} = &#39;otrs_customer1&#39;;</div><div>$Self-&gt;{&#39;DatabasePw&#39;} = &#39;otrspassword&#39;;</div>
<div>$Self-&gt;{Home} = &#39;/path/to/customer1/otrs&#39;;</div><div>$Self-&gt;{&#39;Frontend::WebPath&#39;} = &#39;/otrs-web/&#39;;</div></div><div><br></div><div>Don&#39;t forget to check the forums and ask there, as well.</div>