22 May
2012
22 May
'12
5:11 p.m.
On 22.05.12 16:37, Alvaro Cordero wrote:
Hello Wagner,
Yes there is, you can use the Configuration for you dashboard by looking for Dashboard, then Choose FrontEnd::Agent::Dashboard,
Look for the one you want to change and modify the "SortBy" Atribute.
Reconfiguring OTRS each time you need an other sorting is not really feasible ;-). Suggestion to OTRS: Make the Dashboard columns sortable e.g. by clicking on a column header or similar. frank