15 Nov
2018
15 Nov
'18
12:26 p.m.
Is iit possible to create a URL in such a way that a special parametrized search is perfromend within OTRS? I'd lie to link from a webpage to something like: https://otrs.charite.de?Ralf.Hildebrandt@charite.de and that should display all tickets in the queue XYZ and customeruser == Ralf.Hildebrandt@charite.de -- Ralf Hildebrandt Charite Universitätsmedizin Berlin ralf.hildebrandt@charite.de Campus Benjamin Franklin https://www.charite.de Hindenburgdamm 30, 12203 Berlin Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155