Hi,

Please check ticket notifications settings in Admin module

Best Regards,
Sujeeva Tissaarachchi

From: Rose Dowson <rose20.dowson@gmail.com>
To: User questions and discussions about OTRS. <otrs@otrs.org>
Sent: Thursday, 14 April 2016, 19:06
Subject: [otrs] OTRS notification mail problem

Hi,

I have a problem with "ticket owner update notification". The agent receive many mails for just one ticket. So I think I have a problem with my OTRS server.

Do you have any ideas?

Thank you for the help.

Best Regards,

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