[otrs] [OTRS] CI import from xcel spreadsheet

Hello, I'm running OTRS/ITSM and trying to set up Configuration Management. We are collecting our CI attributes in a spreadsheet. Import/Export function supposedly works but I can't figure it out. Can anyone point me to a step by step instruction or provide one? Best regards, Jim ITIL Process Manager NCDOR 919-715-4932 james.burk@dornc.com ----------------------------------------------------------------------------- E-Mail correspondence to and from this sender may be subject to the North Carolina Public Records Law, and may be disclosed to third parties. ------------------------------------------------------------------------------