Hello and a happy new year together, i changed the article storage from an MySQL database to Filesystem (ext3). So from now all articles and attachements are stored on the filesystem. Now to my question: Is is possible to move all existing articles from the mysql DB to the Filesystem? The reason is that customers often send us eMails with 150 uo to 400 jpeg images as simple attachements without using e.g. Zip. So we have to select every image in the ticket using "save target as". I'm running OTRS 2.0.4 with Apache 2.0.45 Mysql 4.0.24 on Debian. thanks in advance, Marc -- innovatis AG Marc Redeker Service & Support Im Technologiezentrum Meisenstr. 96 D-33607 Bielefeld / Germany Phone +49 521 2997 278 Mobil +49 160 90888614 Fax +49 521 2997 291 mailto:marc.redeker@innovatis.com http://www.innovatis.com