Re: [otrs] 3.2.1 upgrade ERROR 1091 Can't DROP 'ticket_answered';

Marco: "I had to comment out some row before the one failed " -- I'm not sure what you mean here. Glad it worked for you... I think? -- Michiel On Tue, Jan 29, 2013 at 1:22 PM, Marco Vannini wrote:

Hi Michiel,

Yes, I tryed and obviously I had to comment out some row before the one failed but than I encountered the same on other indexes ...really strange, but than, the .pl has gone without problems.

[root@HMCVR0004 otrs]# cat scripts/DBUpdate-to-3.2.mysql.sql | mysql otrs ERROR 1091 (42000) at line 7: Can't DROP 'group_read'; check that column/key exists [root@HMCVR0004 otrs]# cat scripts/DBUpdate-to-3.2.mysql.sql | mysql otrs ERROR 1091 (42000) at line 19: Can't DROP 'other_write'; check that column/key exists [root@HMCVR0004 otrs]# cat scripts/DBUpdate-to-3.2.mysql.sql | mysql otrs ERROR 1091 (42000) at line 20: Can't DROP 'ticket_answered'; check that column/key exists [root@HMCVR0004 otrs]# cat scripts/DBUpdate-to-3.2.mysql.sql | mysql otrs ERROR 1091 (42000) at line 25: Can't DROP 'article_flag_create_by'; check that column/key exists [root@HMCVR0004 otrs]# cat scripts/DBUpdate-to-3.2.mysql.sql | mysql otrs ERROR 1091 (42000) at line 27: Can't DROP 'ticket_queue_view'; check that column/key exists [root@HMCVR0004 otrs]# cat scripts/DBUpdate-to-3.2.mysql.sql | mysql otrs

[root@HMCVR0004 otrs]# scripts/DBUpdate-to-3.2.pl

Migration started...

Step 1 of 9: Refresh configuration cache... If you see warnings about 'Subroutine Load redefined', that's fine, no need to worry! done.

Step 2 of 9: Check framework version... done.

Step 3 of 9: Cleanup UserPreferences... done.

Step 4 of 9: Updating toolbar configuration... done.

Step 5 of 9: Updating AgentTicketZoom window configuration... done.

Step 6 of 9: Dropping obsolete columns from article_search... Check if columns exist. Columns found, drop them. ALTER TABLE article_search DROP a_freetext1 ALTER TABLE article_search DROP a_freetext2 ALTER TABLE article_search DROP a_freetext3 ALTER TABLE article_search DROP a_freekey1 ALTER TABLE article_search DROP a_freekey2 ALTER TABLE article_search DROP a_freekey3 done.

Step 7 of 9: Migration cache backend configuration... done.

Step 8 of 9: Clean up the cache... done.

Step 9 of 9: Refresh configuration cache another time... If you see warnings about 'Subroutine Load redefined', that's fine, no need to worry! done.

Migration completed!

On Tue, Jan 29, 2013 at 1:11 PM, Michiel Beijen wrote:

...

Did you run the upgrade script twice? The ticket_answered column really should have been available in the Ticket table, although it was no longer used. -- Mike On Tue, Jan 29, 2013 at 12:39 PM, Marco Vannini wrote:

...

Did anyone got this during

]# cat scripts/DBUpdate-to-3.2.mysql.sql | mysql otrs ERROR 1091 (42000) at line 20: Can't DROP 'ticket_answered'; check that column/key exists

Can I go on ?

I'm "upping" from a 3.1.6.

thank you in advance.

MV

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs