Hello, 

OTRS provides a way of managing your password policy, under Sysconfig in 

 Framework → Frontend::Agent::Preferences

There you can set Min Password Size, Password Regex, etc, not sure if password History or password expiracy. 

Regards 

2017-02-21 9:34 GMT-06:00 Rose Dowson <rose20.dowson@gmail.com>:
Hi,

    How do I enforce an agent password policy of say:

         - length 15 chars - upper/lower case - symbol
         - change every 90 days
         - Password History 3 
I want to do this for all otrs agents.
Does anyone know the solution?


 Regards,

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