Re: [otrs] customer with more than one e-mail adres

Hi Luc, On Fri, Jul 29, 2011 at 11:53, Luc Van den Abeele wrote:

Is it possible to add several e-mail addresses to a customer ?  At this Time we create for every e-mail adres a different customer (cust-X1,cust-X2, ….) and we put the same CustomerID but we were wondering if there was another way to do this.

Sure, please check this article on our wiki: http://wiki.otrs.org/index.php?title=Store_more_than_one_email_address_per_c... -- Michiel