3 Apr
2003
3 Apr
'03
2:05 a.m.
On 3/29/03 12:03 AM, "Martin Edenhofer" wrote:
Did the attachments kill OTRS? I was able to create another ticket as a test, but is there something seriously wrong now?
Not the OTRS, but the attachment killed the database. You need to set your mysql "max_allowed_packet" size up to ~ 8 MB.
I did, and attachments again did me wrong, so I adjusted the files up to 16MB. On OS X I changed those "max_allowed_packet" variables in: my-huge.cnf my-large.cnf my-medium.cnf my-small.cnf Anyone know if that is not right? -- Wes Plate Automatic Duck, Inc. http://www.wesplate.com http://www.automaticduck.com Automatic Composition Import now shipping for Mac OS X! http://www.automaticduck.com/products/auto_comp_import/