[otrs] Make Agent Select Note Type

Greetings, Is it possible to make an Agent make a selection of a note-type (internal or external) before submitting the note? I would like to force the Agent to consciously make a decision between the internal or external before submitting the note. If this isn't possible, where is the appropriate place to request this type of feature for future releases? TIA, Craig

~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~> Craig Meirick, Help Desk/PC Support Northeast Iowa Community College -- http://www.nicc.edu <~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<