Hello,
We have a ticket that after we close
re-opens itself about 3 minutes later. We think it's related to an
automatic email coming from the ticket. Anybody else seen anything like
this before in OTRS?
Thanks
David Buice
ITIL Foundations Certified
EDS - PSIC
7000 Chicago Road
Warren, MI 48092
(
Phone:+1-586-575-4525
cell: 248-249-9122