I am having an issue but I have no idea where to look.
I have an email address that I want OTRS to download all the emails from. I
thought this was working on Friday before I went home for the weekend. I seem
to have come in this morning and it won’t retrieve the emails and place
them in the queue. I am positive I have the pop3 set up correct. I haven’t
made any changes except for installing a bunch of the extra packages. The
Calendar, Survey, FAQ, Benchmark, SystemStatus, and WebWatcher are the packages
I have installed.
Does anyone know where I can start looking for error
messages and the such? I don’t see any at all and not sure where to look.
OTRS will refresh but there is no error message when it does and the emails
stay in outlooks inbox.
Thanks for the help.
Canadian Resident Matching Service
613.237.0075 ext. 241
(Toll free) 877.CARMS.42
www.carms.ca
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Si vous l'avez reçu par erreur, nous vous prions d'en informer l'auteur
dans les meilleurs délais, de ne pas divulguer son contenu et de le supprimer
de votre système. Merci.