Hi William,

Please have a look at SysConfig : Config Options: Framework -> Core::Sendmail, there is an option that could fit your need :

SendmailBcc:
Send all outgoing email via bcc to the specified address. Please use this only for backup reasons!

BR,

Laurent


Le mardi 31 juillet 2007 à 14:39 -0700, will a écrit :
Hi.

Is there a way to automatically BCC ticket replies to a certain address?

Thanks,
-william
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