Of course we are going to take your word on that, Jeremy. :-) There never can be enough answerers. Usually you can find the OTRS parts you can put in the crontab (of user otrs) under /opt/otrs/var/cron. The file postmaster_mailbox is I think what you are looking for. Put this in the crontab (of user otrs): # fetch emails every 10 minutes */10 * * * * $HOME/bin/PostMasterMailbox.pl >> /dev/null Kind regards, Frans
let me just say, thank y'all so much for helping me out with my questions. I am, in turn, trying to answer questions when I have the knowledge and skills to do so.
My next question concerns cron jobs for checking Postmaster Mail Accounts. We currently have two accounts that dump into two queues - one queue per address. The script works perfectly when the 'run now'
x
is clicked. How would one generate a crontab entry to check the accounts every x number of minutes?
Our accounts are being accessed via imap. We are running orts 2.3.4 on openSuSE 10.3
Thanks
Jeremy Adams PC Support Specialist I Cedar Valley College 972.860.8086
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