Hello,
I am new to OTRS, my context is that I’m transferring an OTRS 3.0 to a new machine (there is custom dev for pgp that I don’t master inside).
I not only copied the /opt/otrs but also the content of the DB.
I checked for the dead links to see that some necessary JS was hidden in /etc/javascript-common.
This is corrected and the system is working.
Even email fetching is working J and email tickets get created
But I have an issue, rather weird.
When open I open a ticket, the browser prompts me to open/save the html of article (which is correct) instead of showing it in the same page.
Thank for your help
Jerome
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