17 Mar
2004
17 Mar
'04
8:31 p.m.
On Wednesday, March 17, 2004 5:00 PM
Roland
I needed to change my articel storage to 'Kernel::System::Ticket::ArticleStorageFS' mode. This is working so far, but when I am retrieving the attachements I always get an additional LF character "0x0a" in front of the attachement which renders them invalid. I tested this for *.jpg as well as for *.zip.
Please note that you cannot simply read the file directly from your harddisk, it's not meant that way. Instead, retrieve the file via OTRS, this should work ok. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388