Hi Frederik, On Thu, Jul 29, 2004 at 12:33:06PM +0200, Frederik Seiffert wrote:
Before configuring our system to use the new module, I just wanted to ask if there are any potential problems here. I've written the GetTNByString sub to recognize old numbers generated by the DateChecksum module, as we want to change the module in a live system.
If the GetTNByString() is also matching old ticket numbers, then it's no problem.
I noticed that my GetTNByString() function in my last mail wouldn't match numbers from the DateChecksum module, because it matched the SystemID at the beginning of the ticket number. After removing this, all should work fine.
Oh. Sorry. So if GetTNByString() isn't matching the old foramt, the no email follow up for tickets with old ticket numbers is possible.
PS: Nice module! :)
Well, it's mostly based on your work from Random.pm. Feel free to use it or add it to your distribution. You may also remove my copyright at the top.
Thanks for it Frederik. But I'm not sure what better is. We want to open a http://modules.otrs.org/ section. So (IMO) it would be a very good module for that! :) Would be greate if could put it on there. :)
-Frederik
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